December 2, 2011
Sometimes I think I’m in the suicide prevention business. Clients get so frustrated when a “simple” question (yes, simple to them) addressed to their insurance broker elicits a complex, jargon-filled, fearful response. The client can only gnash their teeth and reach for the aspirin – they have no idea what else to do. Fortunately, a [...]
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November 7, 2011
Saving, protecting, sorting, archiving and eventually destroying documents can be a full-time job! Today’s email, instant messages, ezines, paper files, contracts, accounting and employee information, insurance policies and general information overload, clog computers and spill off desks and out of file cabinets. A document retention plan can be the answer. It can specify what gets [...]
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